Yes. Our business is Australian, founded by Australians. We are proudly based in Australia and our customer support team operates locally in NSW and the ACT.

We ship all orders via Australia Post for fast, reliable and trackable delivery nationwide.

Delivery times vary depending on your location, but most customers receive their order within 2–8 business days. Regional and remote areas may take slightly longer.

At this stage we primarily ship within Australia, but international delivery options may be introduced soon. Please contact our support team for enquiries.

It’s normal to feel mild discomfort in the first few minutes. This sensation typically eases as your body adjusts, and many users report a warm, relaxing feeling soon after.

Most people start with 5–10 minutes per session, gradually increasing to 20–30 minutes as comfort improves. Always listen to your body and adjust as needed.

The Acupressure Pillow is designed for general wellness use. However, individuals who are pregnant, have circulatory issues, sensitive skin, or existing medical conditions should consult a healthcare professional before use.

Our pillows are made using quality materials designed for durability, comfort and effective pressure distribution.

Children should only use the Acupressure Pillow under adult supervision and for very short periods due to increased skin sensitivity.

Yes, if your product arrives damaged or faulty, we will replace it. Contact our support team for assistance using our Contact Page.

The Acupressure Pillow can be wiped down with chemical free liquid soap and a warm damp cloth and liquid soap.

Yes, we do. This cost is calculated at the checkout. Please allow up to three weeks for international delivery.